We offer professional call center services including:

· Inbound & outbound customer support

· Lead response and qualification

· Appointment booking

· Email and message handling

· Follow-up calls and communication tasks

We work primarily with small and micro businesses especially service providers who need fast and reliable customer response.

Currently, our services are available during agreed shift times, which may include daytime, evening, and weekend hours based on your business needs.

We offer a fixed monthly rate, agreed upon at the start of the contract. Pricing varies depending on your required shift hours.

Our standard service agreement is for 3 months, with payment made monthly in advance. We also offer discounted rates for clients who choose to sign annual contracts.

No. Since we commit agents and resources based on the contract, no refunds are issued for early termination or unused time.

Yes. Our team includes agents fluent in English, Russian, Spanish, Chinese, French,Arabic and Urdu.

We require you to create sub-user accounts on the necessary platforms. We’ll only use them for agreed service tasks and handle them with full confidentiality.

Yes, with advance notice, you can adjust shift hours depending on agent availability and workload.

Just contact us at sales@kaasly.com, and we’ll send you a simple agreement and onboarding form to start within 24 hours.

Frequently Asked Questions